Great place to deal with. Staff is very professional.

Karissa assisted me with several purchases - she is a great Ambassador for your dealership. Knowledgeable, super helpful, and you can just tell that she enjoys her work. What a great asset you have in her. Thank you.

I recently bought a 2017 Ultra Ltd and immediately felt like part of the family. Even when we came in a few other times it did not matter if i owned a bike or bought one from Barrie HD, i always felt welcome.

I and my family just went to see motor cycles that day. We end up buying Harley at the same day. There is big reason why we had confident to made that purchase. I would thank Jill(Manager - Fin & Ins.) and Derrick(Sales) for their excellent service and honesty in this purchase. Also the showroom is very nice and clean. There are many models to choose. Very helpful staff. I would recommend this dealership to any rider. Enjoy and have a safe ride.

Recently had a clutch issue, parts dept was able to help me identify the correct part (FLHTP so it varies), and help me located another required part out of stock, but in stock at another dealer. Service helped me connect the cable to the release cover. May sound like an every day task but, your staff was able to help me where another dealer unfortunately wasn't committed to service. Excellent service, knowledgeable and courteous with the entire process, thank you!

I don't have a Harley Davidson, I come here to dream with my 11 year old son, and get higher quality gear for my rides. I have always been treated excellent even though I don't own a Harley. When not if.. I purchase one I will defenately come here. Thank you for treating everyone awesome. Keep up the great work.

Waiting on my dream bike to be traded in sometime, so please upgrade so I can get one sooner.

Lp

Shout out to all the Staff at Barrie Harley and especially the Service Department at Barrie Harley. I needed new tires on my Ultra Classic and even during these trying times they were able to get my bike in and complete the service I required. Words alone cannot describe the dedication and effort put into helping all riders get their rides out of storage and needed repairs to ready all of us for the upcoming season. Thank You to Bruce and CJ for all the updates and letting me know when my Bike was ready, Thank You to the mechanics who worked to put tires on and then cleaning the Bike before I picked it up. Thank You to Miles for taking the time to chat (at a distance of course) it was good to see him. Although all of us are not sure how long this Pandemic will last it's reassuring to know that Barrie Harley is staying partially open to service our needs and taking care of themselves during these trying times.

Thank You Barrie Harley for as always,you deserve the very best in recognition for your outstanding service and customer satisfaction. And to anyone looking for any Harley Motorcycles, parts, service or Accessories stop by and see them. My opinion is only mine, but I can say with all honesty your needs will be taken care of !

Stay Safe and Healthy Everyone ! ML@R

Brian Panchuk (aka Xtruckers)

Recently I purchased a bike in Barrie Ontario privately, but it was being winter stored at Barrie Harley-Davidson. Miles in particular, and his team were top notch in assisting with the purchase, crating, and shipping to me in Thunder Bay. Miles made sure everything went flawlessly and followed through to the end. I would suggest the team at Barrie Harley- Davidson to anyone.Miles and his team make owning a Harley a pleasurable experience. Ride Safe and Ride Free!

Ive been to dealers in Ontario and in the USA,The team at Barrie HD is friendly and helpful with out the presser.

I really have no words to describe Barrie Harley, but to suggest to anyone that needs service or repairs to come to this dealership First!!!! Words alone cannot suggest the professionalism and fairness of the service department , one would have to experience it first hand!! But I will say this, if you need work done you will not regret your decision. Bruce and the rest of his team will go out of their way to get you back on the road as quickly as possible! So, you do not need to take my word for it, but as a Rider for many years this is one Dealership you do not want to compare to all the rest, Barrie Harley stands above them all! If you should need to stop in make sure you ask Bruce if hes got 30 Cents! He will know who sent you in! Ride safe and Ride Free! ML&R

While travelling west from New Jersey, USA I had a issued with my 2003 Harley Davidson Fatboy. The fork started leaking oil. I was relayed to your dealership by Pfaff Harley. The service guys Miles and Jason where awesome and really took care of me. The mechanic Chris found the issue and after a few hours I was back on the road headed toward Sturgis. Just wanted to say Thank you and a great job. I just returned home and really appreciate the hard work.Thanks again

Nick Herman

My Daughter contacted a parts dept at another HD dealer and got the run around when trying to buy a simple set of foot pegs, they tried to sell her more expensive ones, she ended up leaving without getting me a father day gift but ended up getting me a gift card.I then attempted to go buy the foot pegs at the same dealer and i got the same run around. I then contacted Barrie HD and was greeted warmly on the phone, was spoken to in a nice manner and was told they are in stock with no gimmicks etc. I will be using the gift card at Barrie Harley-Davidson thanks :) Its worth the drive to Barrie Harley-Davidson

all the people that I met were friendly , helpful , knowledgeable and very , very professional ! John , Mark , Jennifer , and Bruce made it very easy to get a new bike . You can't ask for better people to deal with !!

My new 2015 Ultra Limited Low, would not start as there was a defect in the starter switch module. Bruce came to my house and

after a number of attempts confirmed there was a problem. He took the bike on the trailer to the dealership. This was Saturday

Sept 26/15. The next day was the Demo rides and after taking a couple of rides, my bike was fixed and I was "back on the road"!

This was Sunday and the service department was closed. They called in one of the electrical mechanics on his days off and he traced the problem and replaced the module from a 2016 bike on the showroom floor as they would not have a module in stock.

This is great customer service and I appreciate the efforts they made getting me back riding! I highly recommend Barrie Harley. My purchase was a great experiance and the service is great too!Will Janes,

Barrie, Ontario

Great experiences everytime I make my weekend pilgramige to Barrie for a part.

Friendly staff, good coffee, knowledgeable service people. If I was looking for a new ride, I'd start at Barrie HD.

I have to say this is the best harley davidson dealership i have ever been to

At barrie harley davidson meeting the owner Bruce , Service manager Miles

All other stafff in all departments, are simply the best

I will return to shop and service my bike and I would highly recommend to anybody

And to all my friends to visit barrie harley davidson

Very satisfied and thanks to all of you.

Mike G.

I just had my first experience with my 7 YEAR EXTENDED WARRENTY ! The tire and rim WARRENTY had just paid for itself in less than 1 year, as I had a tire go down , it was replaced with a brand new one !!!!!!!!!!. My GLIDE is as smooth as ever , LOVE IT!!!!

A special thanks to RYAN and HARLEY who did the work !!!!!! Once again BARRIE HARLEY DAVIDSON and all the STAFF continue to deliver the best customer service I have ever experienced in all the years in running my business they far exceed in all aspects of treating people how they should be treated!!. I WOULD HIGHLY RECOMMEND THE EXTENDED SERVICE PLAN TO ALL BARRIE HD OWNERS!!

GLIDE SAFE ALL!!

Bruce Baker

I cannot say enough about the experience I had while purchasing my first Harley Davidson motorcycle at the Barrie Harley Davidson dealership. The treatment I received was outstanding from start to finish. From Rick in Sales, Jill in Finance, Miles in Service and Karissa in Merchandise, you all gave me a first class customer experience and I thank you all very much. Happy and safe riding!!

I recently had work done on my Harley by BRUCE and ca was outstanding, they did a awesome job and went over and above to satisfy my needs. I will not hesitate to bring my bike back for service and would highly recommend to others. Thanks again!!!

I just purchased new Vance and Hines slip on twin slash pipes for the bike , I put them on myself,they very nice product Love them , sound great !!!!.

Nice Crome very easy to install . Vic and Kieth helped me out great job guys . I made my choice on which pipes I wanted because of Barrie HD Thunder Pipe Night. I Highly recommend you go and see and here,all the options from the service team at HD,and all clinics make your make your purchase a one time deal the first time!. I know other riders that have sets of pipes in garage and wasted $$$$ till they found what they liked!!.

Thanks Bruce and Kim Baker

I had My first service done on my new 20013 road glide, and as always the customer service was over the top. I have NEVER had customer service like have received from Barrie HD, I have run my own business of over twenty years and have dealt with more customer service than I care to remember, and NONE come even close!! Keep up the good work.

I just purchased a tour pack with custom paint to match for my wife and myself to go on tours of a life time!!!. The paint was PERFECT and chrome, love it !!!!!!!.

Heritage Bars and deep bucket seat be installed in spring, all I have to do is wait for spring, cant stop polishing the bike.also purchased gas tank willy G cover, and axle caps,timing cover,highway pegs, leather jack,2 rain suits,shirts, full oil service parts and equipment.the guys in parts are very good and help you with your product purchases and show all options that I was not aware of. All very happy!!!!, you guys and gals keep me coming back.

Enjoyed winter storage clinic

" thunder pipe night

With all the families health issues this has been the most rewarding and best thing that has happened in years, every time I get on my bike or look at it it brings a big smile to my face, and when the wind is in my face I think of nothing but the enjoyment that moment.

Merry Christmas to all at Barrie HD

Bruce & Kim Baker

I WOULD LIKE TO TAKE THIS OPPORTUNITY TO THANK JENNIFER FOR HER PATIENCE AND GREAT SALESMANSHIP UPON MY PURCHASE OF MY FIRST HARLEY. SHE WAS NOT PUSHY AT ALL WHICH GOES A LONG WAY WITH ME! WHEN I PICKED UP MY BIKE JENNIFER WAS AWAY ON A ROAD TRIP BUT STILL TOOK THE TIME TO EMAIL AND SEE IF WE WERE HAPPY WITH OUR VEHICLES(MY FRIEND BOUGHT ONE AS WELL ON THE SAME DAY). WE HAVE HAD MAY TEXTS AND EMAILS TO MAKE SURE WE ARE HAPPY WITH OUR PURCHASES. THANK YOU JENNIFER

I WOULD ALSO LIKE TO TAKE TIME TO THANK DAVE ON HIS INPUT ON MAKING MY DECISION TO PURCHASE AND THE PUT UP PROCESS. I TAKE MY HAT OFF TO ALL OF YOU!!IT WAS AND IS A WONDERFUL EXPERIENCE, THANKS GUYSJILL

There are other dealers near me but I like the friendly personel at barrie HD and its a good ride too. overall an exceptional spot to go!

Every time I visit Barrie Harley Davidson the staff finds new ways to impress me. The retail floor, parts department, and service department staff are all firmly committed to outstanding customer service. They treat me like family and take very good care of my Rocker C. Barrie Harley Davidson is an extremely well run business and I suspect is the best dealership in Canada. Well done all staff at Barrie Harley Davidson.Very best regards,Andrew Gillespie

Survey Questions with answers are as follows - Q: Were you satisfied with your new motorcycle buying experience?

A: YES best experience ever!Q: Were they courteous and friendly?

A: YES Best staff EVER. HonestlyQ: Did they demonstrate the motorcycle features and controls?

A: YES Dave was amazingQ: Was the sales person(s) knowledge of product adequate?

A: YES Jennifer's knowledge about Harley and the bikes is outstandingQ: Was the completion of the paperwork prompt and accurate?

A: YES It was amazing!Q: How would you rate the cleanliness of the delearship?

A: EXCELLENTQ: Cleanliness?

A: EXCELLENTQ: Mechanical Operation?

A: EXCELLENTQ: Electrical Operation?

A: EXCELLENTQ: Overall satisfaction with delivery?

A: EXCELLENTQ: Would you recommend this dealership to your friends?

A: YESQ: How did you hear about our dealership?

A: we've been going there foreverQ: Text Area

A: The best dealership EVER. Best staff EVER

"Well it has been a year ! First anniversary of the rest of my life with THE Road King! Thank you Bruce, Jennifer, Dave!! Best life choice in years ! Nathan and Keith have helped me make it a reflection of my personality! Lil, and your sweet counter girls have decorated my garage, with signs and HD memorabilia. HOG mag said it right its not a bike. It's a life style. This goes out to all the couch potatoes watching sons of anarchy ! Life's short, heart issues, cancer. All the old memories came flooding back, nothing like a night ride through the farm country side on my Harley. That sound has always given my goose-bumps!!! Now it's me and my ride that fire's my soul! The over-load of smells . The good of fresh cut hay, newly sawn pine trees!! Even the hard work of spreading manure ! It's all amazing riding free. Life's a journey, not a destination! Word to the wise, ride with Barrie HD ! Oh , my girl Sandy says things have never been better... Life's twists and curve's are met head on with the brotherhood of HD. When life throws you manure, Ride Hard Live Long !"

Well it has been a year ! First anniversary of the rest of my life with THE Road King! Thank you Bruce, Jennifer, Dave!! Best life choice in years ! Nathan and Keith have helped me make it a refection of my personalty! Lil, an your sweet counter girls have decorated my garage, with signs and HD memorablia. HOG mag said it right its not a bike. It's a life stile. This goes out to all the counch potatoes watching sons of anar--- ! Life's short, heart issues, cancer. All the old memories came flooding back, nuthing like a night ride through the farm country side on my Harley. That sound has alway's given my goose-bumps!!! Now it's me and my ride that fire's my soul! The over-load of smell's . The good of fresh cut hay, newly sawen pine tree's !! Even the hard work of spreading manure ! It's all amazing riding free. Life's a journey, not a destination ! Word to the wise, ride with Barrie HD ! Oh , my girl Sandy says things an't never been better... Life's twist's and curve's are met head on with the brotherhood of HD. When life throws you manure, Ride Hard Live Long !

always been a good experience when i visited the store.hope it continues.cheers

I'm a military member and, having moved very often, have visited Harley Davidson dealerships coast to coast; so when I say BarrieHD is one of the very best it comes from experience. I originally dropped in to get parts for my basket case 86 FXWG, Vic and Dave(he was working parts then) were super helpful walking me through the diagnosis of a tranny problem. When it came to my one and only new HD purchase Jennifer put up with 2 years of me drooling over the bikes in the showroom with her perpetual grin. I'm sure she thought I was just a tire kicker but that never stopped her from talking to me every time I walked in. I had decided on a new 2012 Road Glide Custom but even that process lasted about 2 weeks with me; both Gill and Jennifer displayed some extreme patience as I weighed the pros and cons of spending over $30,000 on a new bike. Only 2 drawbacks are systemic with HD and Deeley not BarrieHD, HD finance has an interest rate that is too high, and Harley Davidson accessories available for the Road Glide custom are a little limited and expensive as well. Having 4 dealerships within an hour drive means I had a choice but Barrie Harley Davidson went above and beyond to earn my money.

On November 5/2012 I bought a used 09' softail. My sales people were Jennifer and Keith who both made my purchase fun and easy. They were both so helpful in explaining the features of this bike as it is my first Harley.When my wife and I came up to finalize the details, Dave spent a great deal of time with me doing the walk around and was fantastic with detail. I ordered new grips to be put on before delivery and service was just great. I needed a helmet and a couple of accessories which the girls in accessories were fantastic. The last thing was they delivered my bike to my home and was done by the owner himself who was just super. My over all experience was fantastic and looking forward to giving my business to them.Jeff

Keswick

Bruce. Just wanted to pass on my sincere appreciation for resolving a problem I was having with the front isolator on my 05 ElectraGlide. The bike is running like new even after 74,000 km. You have once again made me so pleased to be a customer of Barrie Harley. I have always been impressed with all contacts with staff over the last 7 years. Special mention goes out to Dave who, as your on floor specialist, is always willing to listen to customers and provide good advice to ensure many days of trouble free kms. Overall you have assembled a great staff and you and Kate should be very proud of your first class dealership. Thanks so much for being there in my time of need. Wishing you both good health, happiness and prosperity in the future.

I bought my first bike from Keith, who sold me my first bike, 883 Sportster XL in 2006. I've taken my bike in for winter storage and all of my servicing and parts needs. This year, I called Keith again and he was top-notch with his friendly service and in finding the bike that was just right for me. On the day I called, he stated that a 2010 Softail Custom Deluxe was on the floor and that I should stop by to take a look. Within the hour, I knew that it would be mine and Keith did everything possible to expedite the process! Everyone from the young lady in Finance, to the fella who walked me through the site to find just the right saddle bags, were impressive in their professionalism and customer service.

I love my new bike and am very greatful for the top quality service, I always receive at Barrie Harley.

Thanks to all, especially Keith! :-)

Just a fast note to the Service Dept, on having my Ultra Glide serviced for a transmission repair. I just recently picked up my Bike after this repair was done, and to my surprise, not only was the work done right, and on time, I even got a phone call from Bruce to let me know that it was ready, even though he knew I was out of town and would not be able to pick it up until I returned! Now when I did come to get the bike I was even more surprised that the Bike had been washed as it was dirty when I brought it in. I just got back from holidays and didn't have time to clean it This to me was a nice touch! To Ryan, who brought the bike up from storage, Bruce who took it in for the work to be done and Miles for making sure all was done right the first time!!! Thank You guys, Job well Done!! Brian

My comment reflects my experience with the dealership over the

years and particularly my experiences lately with the purchase of my 2012

ultra.In all the staff there are number one. They cater to the customer, even when

they get a bit difficult and make sure that the customers experience is a

good or great one. The service dept, is one that deserves a pizza and beer one night for sure and two particular people in the write up area that i have dealt with need an extra mention. Bruce and Miles are excellent in their positions as far as patience, knowledge, professionalism and attitude.

Miles needs a large pat for his going the extra mile for customers.Thanks.Note: I am and have been in the dealership environment with heavy trucks for

37 years in the service side of things.

Every member of the staff at Barrie HD has a passion for customer service.

I ride up from Toronto because it's worth it!

I've been riding HD's for over 40 years and have had a lot of experience with the various dealerships over those years. I recently moved back from western Canada and 'finally' found a dealership that provides what everyone is always looking for 'customer service'. Your staff in accessories, parts and service have provided outstanding service whenever my wife and I stop in. The service department provided the 'best' experience I've had in quite a long time. I judge the service department on the condition of my bike when I pick it up. They did exactly what they said they would do and returned it in the clean 'detailed' condition that I dropped it off in and it ran like it was new again. We recommend your dealership to anyone looking for outstanding customer service.

Dave in parts rocks. I'm working on an older bike and he has been a huge help. Vic is wicked as well. Helped me dozens of times and smart enough to tell me to come in when Dave is there for the very odd question he can't answer. The ladies in GM are great. Helping my Ol'lady dress me via HD. All in all guys my experience these last few months has been great keep up the excellent work

Bruce, Kate, This letter is for you and your staff and your efforts. You are doing everything right! I have been a customer of yours for about a year now. I stored my bike there for the winter and just picked it up Wed April 13. Your staff is top notch. I have never run into one of your staff members that doesn't make you feel like you're the only customer Barrie Harley Davidson has! Even you Bruce, have shown me great courtesy when I wanted to go down in the basement on one of numerous occasions just to 'visit' with my Fat Boy. From the minute you walk into your establishment you are greeted with smiles and a friendly hello. Parts staff- perfect. Dave..can't say enough to thank him for his time and patience and advice. I don't know everyone's names yet but I know I will over the years. Miles is another huge asset. There's a guy that treats me like royalty and can't do enough for me. Your floor staff...also most helpful and patient. Can't say much about your sales staff because I haven't bought a bike from you...YET! But it will come. Anyway, I'm the President of a security company and I always appreciate it when my customers' take the time to write me a letter complimenting my staff. Without my 'Team' , I am nothing. Great Job guys. Thank You. I look forward to many years of dealing with Barrie Harley Davidson

I recently bought a 2009 FXSTC from Barrie HD. I was dealing mostly with Jennifer in sales and also a bit with Amanda. I couldn't be happier with the whole experience, from that first phone call to the end result. These girls were awesome to deal with and they really seemed to stop at nothing to make sure I was a satisfied customer. Even after my bike left the dealership on a truck bound for Cape Breton, Jennifer was still very much involved and helped me track the bike as it came east! Great people, great dealership. Thank you Barrie Harley Davidson!!!

I recently bought a 2009 FXSTC from Barrie HD. I was dealing mostly with Jennifer in sales and also a bit with Amanda. I couldn't be happier with the whole experience, from that first phone call to the end result. These girls were awesome to deal with and they really seemed to stop at nothing to make sure I was a satisfied customer. Even after my bike left the dealership on a truck bound for Cape Breton, Jennifer was still very much involved and helped me track the bike as it came east! Great people, great dealership. Thank you Barrie Harley Davidson!!!

I drove to Barrie to find out information about my harley davidson helmet. The helmet is 2 years old and during one of my rides it suffered damage to the top of the helmet. I was overwelmed with the knowledge and expertise of the sales staff that serviced me. She explained the risks involved if I continued to wear the helmet and helped me select a new helmet for my future riding experiences. My hats or helmets off to this person she made me feel very much a valued customer. I will be back to your store in fact I have decided to have my 2002 electra glide classic serviced at your location from now on. One very satisfied customer Ken Leiper Aurora On

To the Owner/Management of Barrie Harley-Davidson, My name is Dave Crocker and I recently purchased a 2011 HD Sportster Nightster 1200XL from your business. Prior to my purchase I considered several options and visited several dealerships ranging from Royal Enfield, Honda, Triumph including another HD dealer. My reason for writing is to let you know that the primary reason for purchasing from your dealership was the professional nature of your sales person, Jennifer Rimmer. The manner in which she handled all questions and concerns, the demo ride, and the finalization of the sale was outstanding. She also called me personally after the sale to see how things were going. When I asked her to check on pricing of other items she responded with answers quickly. At the time of writing the bike now has 1100 kilometers on it and is nearing the first inspection time so I am looking forward to visiting your showroom in the near future. Please give Jennifer a round of applause. Sincerely, Dave Crocker

I just got my Electra Glide back from repairs on Sat. Service Department found the problem called me when they said they would, they also found some would be problems and took care of that too and the bike was done at the time promised Thanks Nick for a good job done

I have been riding for 35 years and have owned a variety of bikes. I have dealt with a variety of dealerships including several HD dealerships in Ontario. All of the staff from sales (my wife recently purchased her first bike), service, parts and front counter are all incredible. Selection is good and service has always been performed when promised. Keep up the great work!

I have purchased several accessories at Barrie Harley and have always had excellent service. I have always had the right accessory in my hand the first time every time . Today(1/21/12) I purchased a rain suit and had excellent service from Jules. Her knowledge of the product and her patience with my questions was absolutely "EXCELLENT" . Thank-you for a positive shopping experiance, I will return.

Your service dept is exceptional!. You do everything possible to make you feel welcomed and satisfied. The quality of work is excellent and your staff is friendly, courteous, and professional. I would not bring my motoercycle anywhere else! . Keep up the great work! It really means alot